topic Re: Log in in EE app and website

Log in

DeeBoy68 — Mon, 01 May 2023 22:11:05 GMT

Stupid App and webpage won't let me log in!!

Re: Log in

XRaySpeX — Mon, 01 May 2023 22:39:46 GMT

@DeeBoy68 : But you have logged in to have posted here!

Re: Log in

Leanne_T — Tue, 02 May 2023 07:27:23 GMT

Morning @DeeBoy68

Welcome to the EE Community. 🙂

What happens when you try to login to My EE?

Leanne.

Re: Log in

DeeBoy68 — Tue, 02 May 2023 08:59:59 GMT

Hi there. I log in and it seems to be ok then it asks me to log in again.

I'm trying to get an upgrade, and it says we had a problem logging you in
and I'm just returned to the original screen again

Very frustrating..... thinking of changing my mobile phone provider!

Re: Log in

Leanne_T — Tue, 02 May 2023 09:01:55 GMT

Hi @DeeBoy68

Have you tried another web browser to see if the same happens?

Leanne.

Re: Log in

DeeBoy68 — Tue, 02 May 2023 16:48:05 GMT

Yes I tried to log in on Chrome and same thing happened.

I'm looking to upgrade my phone but can't afford a lot of money.
I'm was last on a £17 a month 2 year Contract with an Oppo phone 1GB memory
per month.
I've looked at similar EE offers but resent having to pay an upfront fee
for even some Good as New phones when looking for 1GB memory.
Not a good incentive for me to renew with EE.

I have Broadband, TV and Landline with EE too and am wondering if these
will be affected if I find another Mobile phone provider?

Re: Log in

XRaySpeX — Tue, 02 May 2023 16:52:58 GMT

Leaving EE Mobile will not affect your BB & Home Phone.