https://community.ee.co.uk/t5/EE-app-and-website/Additional-line/m-p/1248401#M40967 <P>Hi, I have just joined EE from Sky. I want to add additional lines to my account for my children, however, when I try to do it online &nbsp;or via My EE app it won’t let me do it &amp; asks me to call up. Can anyone explain why?&nbsp;</P> Thu, 27 Apr 2023 22:07:26 GMT Mandi_b 2023-04-27T22:07:26Z https://community.ee.co.uk/t5/EE-app-and-website/Additional-line/m-p/1248401#M40967 <P>Hi, I have just joined EE from Sky. I want to add additional lines to my account for my children, however, when I try to do it online &nbsp;or via My EE app it won’t let me do it &amp; asks me to call up. Can anyone explain why?&nbsp;</P> Thu, 27 Apr 2023 22:07:26 GMT https://community.ee.co.uk/t5/EE-app-and-website/Additional-line/m-p/1248401#M40967 Mandi_b 2023-04-27T22:07:26Z https://community.ee.co.uk/t5/EE-app-and-website/Additional-line/m-p/1248456#M40970 <P>Hello <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3589127">@Mandi_b</a></SPAN>.&nbsp;</P> <P>This could be as you have just joined the network.&nbsp;</P> <P>Our customer care team will be in the best position to provide you your options.&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Fri, 28 Apr 2023 07:23:25 GMT https://community.ee.co.uk/t5/EE-app-and-website/Additional-line/m-p/1248456#M40970 Katie_B 2023-04-28T07:23:25Z