https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1208500#M40838 <P>I’m trying upgrade my phone trough the app</P><P>but ever time I click on the upgrade link nothing is connecting me to the relevant department for me to process a upgrade&nbsp;</P> Sat, 10 Dec 2022 11:53:15 GMT Shannonpalmer 2022-12-10T11:53:15Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1208500#M40838 <P>I’m trying upgrade my phone trough the app</P><P>but ever time I click on the upgrade link nothing is connecting me to the relevant department for me to process a upgrade&nbsp;</P> Sat, 10 Dec 2022 11:53:15 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1208500#M40838 Shannonpalmer 2022-12-10T11:53:15Z https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1208551#M40839 <P>Are you trying to complete an upgrade on the app, <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3296117">@Shannonpalmer</a>?</P> <P>I'm not sure what you mean by getting connected to the relevant department if you're on the app.</P> <P>Jon</P> Sat, 10 Dec 2022 14:05:00 GMT https://community.ee.co.uk/t5/EE-app-and-website/Upgrade/m-p/1208551#M40839 Jon_K 2022-12-10T14:05:00Z