topic Re: Can't add account/number to My EE in EE app and website

Can't add account/number to My EE

MrCable — Mon, 17 Apr 2023 12:21:06 GMT

Hi, Joined EE last week, Number Port completex earlier today.

I've successfully created a My EE account, but when I try to add my Number to the account, I keep getting an error message.

Do I need to give it another day or so for the dust to settle on the Port? I purposely DIDN'T set a My EE account up before the number was with EE.

James_B — Mon, 17 Apr 2023 14:33:10 GMT

Welcome to the EE Community. 🙂

Yes, I'd allow 24 hours for your new number to be picked up by the system.

Thanks

James

MrCable — Mon, 17 Apr 2023 15:03:10 GMT

Thanks; I'll try tomorrow.

Leanne_T — Mon, 17 Apr 2023 15:07:56 GMT

Let us know how you get on @MrCable

Leanne 🙂