topic Re: I want to marge my 2 ee accounts together in EE app and website

I want to marge my 2 ee accounts together

Jisolaf — Mon, 17 Oct 2022 15:34:52 GMT

Good evening, please can you help merge my 2 accounts together

Re: I want to marge my 2 ee accounts together

Chris_B — Mon, 17 Oct 2022 16:20:22 GMT

@Jisolaf What sort of accounts ? Broadband, mobile/tablet. PAYG ?

Re: I want to marge my 2 ee accounts together

XRaySpeX — Mon, 17 Oct 2022 18:08:44 GMT

& who do they belong to? Are you the A/c Holder of both?

Re: I want to marge my 2 ee accounts together

Jisolaf — Mon, 17 Oct 2022 18:36:07 GMT

The 2 accounts belongs to me

Wunmi Titus

Re: I want to marge my 2 ee accounts together

XRaySpeX — Mon, 17 Oct 2022 18:41:54 GMT

So are they under separate MyEE a/c's & you want them to be under just 1? Are they both contracts or both PAYG? If not, you can't merge them. They don't mix!

Re: I want to marge my 2 ee accounts together

ralphtay — Thu, 13 Apr 2023 11:02:11 GMT

Mobile/tablet

Re: I want to marge my 2 ee accounts together

Katie_B — Thu, 13 Apr 2023 11:13:21 GMT

Hi @ralphtay.

Are both lines under the same billing account?

Katie