topic Re: iPhone installment in EE app and website

iPhone installment

Modar1 — Tue, 11 Apr 2023 23:32:05 GMT

Whenever I try to open my shop or iPhone installment, error page appears. How to solve this and do iPhone installment?

Re: iPhone installment

XRaySpeX — Wed, 12 Apr 2023 00:09:04 GMT

@Modar1 : If by "instalment" you mean you want to pay your mobile bill, try using Fast Payment online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.

Re: iPhone installment

Modar1 — Wed, 12 Apr 2023 17:13:56 GMT

Thank you for your reply but I mean iPhone installment to buy a new iPhone

Re: iPhone installment

Christopher_G — Thu, 13 Apr 2023 07:14:18 GMT

Hi @Modar1

I'm still not sure what you mean by iPhone installment. Is there another way you can explain what you're trying to do?

Chris

Re: iPhone installment

Modar1 — Sat, 15 Apr 2023 13:04:22 GMT

Hi
I mean financing to pay monthly for iPhone

Re: iPhone installment

Katie_B — Sat, 15 Apr 2023 13:35:01 GMT

Hi @Modar1.

Are you looking to purchase an iPhone contract?

Katie 🙂

Re: iPhone installment

Modar1 — Sat, 15 Apr 2023 13:36:45 GMT

Yeah for monthly payment

Re: iPhone installment

XRaySpeX — Sat, 15 Apr 2023 17:45:35 GMT

Do you already have a mobile phone or SIM contract with EE? If not, logout of (or don't login to) your MyEE before going to the EE Shop to buy an EE mobile phone or SIM contract. It expects you to already have an EE mobile phone or SIM contract.

Re: iPhone installment

Modar1 — Sat, 15 Apr 2023 17:55:10 GMT

I already have EE SIM plan/contract for 2 years

Re: iPhone installment

Katie_B — Sun, 16 Apr 2023 07:08:24 GMT

Thanks for getting back to us @Modar1.

What error message are you seeing?

Katie