topic Re: Upgrading on the EE website in EE app and website

Upgrading on the EE website

suefb60 — Sat, 25 Mar 2023 18:11:55 GMT

Does anybody else have the issue ? I am eligible for the standard upgrade for my phone - contract ends now on 15.04.23.

However when I click on the upgrade now button to see what deals are online before I go into a shop , it gives me the message on the new page - sorry that page cannot be found !

Re: Upgrading on the EE website

Jon_K — Sun, 26 Mar 2023 09:11:32 GMT

Hi @suefb60

Are you able to try another browser?

Jon

Re: Upgrading on the EE website

suefb60 — Sun, 26 Mar 2023 09:37:03 GMT

Hi Jon
Just tried and got the same message !!

Sent from my iPhone

Re: Upgrading on the EE website

Jon_K — Sun, 26 Mar 2023 11:07:42 GMT

Thanks @suefb60

I'd recommend getting in touch with our Customer Care team so they can check your account.

They'll also be able to tell you what deals are available.

Jon