topic Re: Not allowing me to add number in EE app and website

Not allowing me to add number

Laurensusannah7 — Fri, 24 Mar 2023 10:02:52 GMT

Hi for some reason it says I can’t add my number to my account when I log in, yet when I add the number it says number already exists but none of my account info is available? I am die an upgrade and trying to sort it out but not allowing me to do anything

Re: Not allowing me to add number

Leanne_T — Fri, 24 Mar 2023 11:56:20 GMT

Hi @Laurensusannah7

Thanks for coming here.

Have you been able to access your My EE account previously?

Is this same using the app and My EE account online?

Leanne 🙂