topic Re: sim card in EE app and website

sim card

hafid212 — Sun, 12 Mar 2023 14:29:30 GMT

how to activate my sim card

Re: sim card

Chris_B — Sun, 12 Mar 2023 14:30:58 GMT

@hafid212 Try restarting the device a few times. It can take up-to 24 hours to activate. It’s usually only a few hours though

Re: sim card

hafid212 — Sun, 12 Mar 2023 14:32:37 GMT

I am from Morocco and the card arrives. Is it not possible to activate it or do I have to? I am from Morocco and the card is delivered. Is it not possible to activate it or do I have to charge it?

Re: sim card

Katie_B — Mon, 13 Mar 2023 06:54:49 GMT

Hello @hafid212.

Are you currently in the UK?

SIMs need to be activated in the UK on the EE network.

Speak soon,

Katie