topic Re: How do I find my plan details in EE app and website

How do I find my plan details

William96 — Tue, 28 Feb 2023 18:58:03 GMT

I am trying to view my plan but are not able to get into it

Re: How do I find my plan details

Jon_K — Wed, 01 Mar 2023 08:13:13 GMT

Hi @William96

Are you trying to get into your My EE Account?

What happens when you try to get in?

Jon

Re: How do I find my plan details

gra25 — Sat, 11 Mar 2023 13:20:37 GMT

it just tells me my bill amount

Re: How do I find my plan details

Katie_B — Sat, 11 Mar 2023 14:26:56 GMT

Hello @gra25.

Welcome to the community.

Are you looking at My EE app or My EE online?

You should see on your home page of the app Bills & payments, Orders and Plans.

If you select plans you will find details of your plan.

Katie

Re: How do I find my plan details

Jed54 — Tue, 19 Mar 2024 18:56:15 GMT

How do I find my plan details, if I’m not the bill payer?

Re: How do I find my plan details

Katie_B — Wed, 20 Mar 2024 07:12:05 GMT

Hi @Jed54.

Are you able to see your plan when you log in to your EE account online?

Texting AL to 150 will advise you what you have remaining out of your plan this billing month.

Katie

Re: How do I find my plan details

garstangpete — Tue, 25 Jun 2024 06:53:53 GMT

Just not clear where on account to actually find it

Re: How do I find my plan details

James_B — Tue, 25 Jun 2024 07:07:49 GMT

Hi @garstangpete,

Welcome to the EE Community. 🙂

In the EE app, tap View full usage then View your plan details.

Hope this helps.

James

Re: How do I find my plan details

dialaobinna — Sat, 25 Apr 2026 19:13:11 GMT

Hello good evening

Re: How do I find my plan details

Katie_B — Sun, 26 Apr 2026 08:29:21 GMT

Hello @dialaobinna.

Thanks for coming here.

Is there something we can help with?

Speak soon,

Katie