topic Re: last chat transcript and how to start a new chat in EE app and website

last chat transcript and how to start a new chat

VanLuz — Mon, 27 Feb 2023 17:33:41 GMT

I can see any icon to start a new chat and also how can i get the last chat transcript?

thanks

Chris_B — Mon, 27 Feb 2023 18:21:59 GMT

@VanLuz The last chat transcript is offered at the time you had that last chat. You can not get it after the chat is closed.

You have to login to your account and wait for it to pop up. Live chat is only available to contract customers.

HM38 — Mon, 01 May 2023 15:40:32 GMT

I need help

Leanne_T — Tue, 02 May 2023 06:34:38 GMT

Could you let us know some further details on the help you would like?

Speak soon 🙂

Leanne.