topic Re: Live Chat in EE app and website

Live Chat

CFSmith — Sun, 12 Feb 2023 13:13:30 GMT

What's happened to the Live Chat on EE?

Leanne_T — Sun, 12 Feb 2023 13:48:20 GMT

Thanks for to the community.

Is there anything we can help you with on the community?

Thanks.

Leanne.

CFSmith — Tue, 14 Feb 2023 13:13:57 GMT

Hello Leanne,

Thanks for getting in touch. Is Live Chat still a thing with EE? I can't see it anywhere on the site.

Rather than a lengthy phone call, I like the chat service.

Best

Colin

Leanne_T — Tue, 14 Feb 2023 13:32:05 GMT

If you have a pay monthly account, the get in touch page has a message us option, the team will get back to you when they are free.

Leanne.

CFSmith — Tue, 14 Feb 2023 13:43:48 GMT

Hey Leanne,

Thank you for your help. I have a pay monthly account so I'll try that option.

Best

Colin

Leanne_T — Tue, 14 Feb 2023 14:00:11 GMT

No problem @CFSmith

Leanne 🙂