topic Re: I can’t get into my ee app. in EE app and website

I can’t get into my ee app.

Olumight — Fri, 10 Feb 2023 09:30:12 GMT

I’m trying to access my ee app, but can’t.

Re: I can’t get into my ee app.

Katie_B — Fri, 10 Feb 2023 11:54:59 GMT

Hi @Olumight.

Since your post this morning have you been able to log in to your My EE?

Katie

Re: I can’t get into my ee app.

chistery — Fri, 10 Feb 2023 12:09:40 GMT

I'm getting a last minute maintenance page on Android, works ok on iPhone.

Re: I can’t get into my ee app.

d41rob — Fri, 10 Feb 2023 12:15:09 GMT

I had the same experience this morning on Android. Went into app info, then storage, and deleted the cache data. Closed app then reopened and the app now works okay.

Hope this helps.👍🏼

Re: I can’t get into my ee app.

chistery — Fri, 10 Feb 2023 12:26:19 GMT

That worked, thanks @d41rob.