topic Re: Spam in EE app and website

Spam

CAP75 — Wed, 01 Feb 2023 11:41:07 GMT

I have just received a text message from a family member regard an EE link?

Is this spam ?

Re: Spam

Northerner — Wed, 01 Feb 2023 11:57:39 GMT

Hi @CAP75

Possibly.

EE would never ask you for personal questions or banking details. You could always speak to the sender.

Thanks

Re: Spam

Leanne_T — Wed, 01 Feb 2023 13:14:44 GMT

Hi @CAP75

Thanks for coming here.

Can you attach a screenshot of the message you have received please, if this has no personal details included?

Thanks 🙂

Leanne.

Re: Spam

XRaySpeX — Wed, 01 Feb 2023 17:18:44 GMT

This is probably a valid text from EE when you are being sent an MMS & your phone is not set up for them. For most phones, you can download the MMS settings needed from the online set up tool , so you can receive MMS directly w/out being directed to EE's d/load site.