topic Re: Finding emails in EE app and website

Finding emails

Ditzy2 — Thu, 26 Jan 2023 11:16:57 GMT

Hello out there, I am with bt/ ee. EE for my texts, calls ,and emails. I cannot for the life of me find where to start to access any of these things!! Can someone please help before I go crackers. Thank you.

Re: Finding emails

Katie_B — Thu, 26 Jan 2023 12:55:50 GMT

Good afternoon @Ditzy2.

Welcome to the EE Community.

Is your home broadband with BT and your phone services with EE?

Speak soon,

Katie

Re: Finding emails

XRaySpeX — Thu, 26 Jan 2023 15:32:29 GMT

You should be able to just start using them.

Are you on contract or PAYG?

What does texting AL to 150 from it fully report verbatim (it is free)?

Re: Finding emails

Ditzy2 — Fri, 27 Jan 2023 13:50:59 GMT

Hi Katie, Ditzy2 here, thank you for responding, Yes to you question above .. It appears that the only thing I cannot access is the email section . Have searched for it for ages! I definitely cannot get it on bt. I just can’t find the link to the emails. I don’t want to change my email address. Hope that you can possibly help thank you.

Re: Finding emails

XRaySpeX — Fri, 27 Jan 2023 15:44:33 GMT

EE don't provide you with any particular email section. You just browse to the login page of your email provider. For BT that would be https://my.bt.com/s/apps/appsvas/index1.html#!/email/

Re: Finding emails

Ditzy2 — Fri, 27 Jan 2023 20:30:59 GMT

Hello Katie, thank you for your message earlier. I did answer it, but I think I pressed the wrong button..it’s all sorted now, so thank you again. Ditzy2.

Re: Finding emails

XRaySpeX — Fri, 27 Jan 2023 20:38:40 GMT

Posted in the open:

@Ditzy2 wrote:

Hello there, ditzy2 here. Thank you for your feedback, it’s taken me a wee while to get this sorted. BT had completely closed off my email with them and kept referring me to EE. I have been bouncing back and forth between them. I ended speaking to an actual person!, It is now all sorted . They have been just slow in joining the dots up so to speak.. Thank you for all your help it was appreciated. Ditzy2.

Re: Finding emails

XRaySpeX — Fri, 27 Jan 2023 20:39:27 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.