topic Re: Change mobile no in EE app and website

Change mobile no

Addis — Mon, 12 Dec 2022 02:27:25 GMT

Re: Change mobile no

Jon_K — Mon, 12 Dec 2022 08:56:20 GMT

Hi @Addis.

Are you looking to change your mobile number? Is there a reason you'd like to do this?

Jon

Re: Change mobile no

jeremy18 — Thu, 26 Jan 2023 09:19:53 GMT

My account is linked to an old number. I want to change it to be linked to a recent one. I have credit on my account but it is for the old number, and I don't want to lose my credit.

Re: Change mobile no

James_B — Thu, 26 Jan 2023 09:57:32 GMT

Hi @jeremy18,

Welcome to the EE Community. 🙂

Please get in touch with Customer Care to request the transfer of your credit.

Thanks

James