https://community.ee.co.uk/t5/EE-app-and-website/Bill/m-p/1223246#M39482 <P>Hi there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3394076">@Monks8756</a></P> <P>Thanks for coming here.&nbsp;</P> <P>If you have a direct debit set up and make a card payment the direct debit could still be taken and leave your account in credit towards the next bill. If you would like a refund for the extra payment please call us on 150 and the team will be happy to help.&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Thu, 26 Jan 2023 08:17:29 GMT Leanne_T 2023-01-26T08:17:29Z https://community.ee.co.uk/t5/EE-app-and-website/Bill/m-p/1223203#M39477 <P>Two payments have been made on my account I paid on the 23rd and you have taken a payment again today</P> Thu, 26 Jan 2023 01:21:19 GMT https://community.ee.co.uk/t5/EE-app-and-website/Bill/m-p/1223203#M39477 Monks8756 2023-01-26T01:21:19Z https://community.ee.co.uk/t5/EE-app-and-website/Bill/m-p/1223246#M39482 <P>Hi there <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3394076">@Monks8756</a></P> <P>Thanks for coming here.&nbsp;</P> <P>If you have a direct debit set up and make a card payment the direct debit could still be taken and leave your account in credit towards the next bill. If you would like a refund for the extra payment please call us on 150 and the team will be happy to help.&nbsp;</P> <P>Thanks <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Thu, 26 Jan 2023 08:17:29 GMT https://community.ee.co.uk/t5/EE-app-and-website/Bill/m-p/1223246#M39482 Leanne_T 2023-01-26T08:17:29Z