topic Re: Need to ammend address in EE app and website

Need to ammend address

khairunbutt — Sun, 22 Jan 2023 11:30:54 GMT

Hi. I've just ordered a SIM for my new phone and realised my address is not showing in the correct format. How do I amend my address on the system?

Re: Need to ammend address

Schockwave — Sun, 22 Jan 2023 12:37:40 GMT

Welcome to the community,

If you are unable to amend your address via your account, you will have to ring customer service and they should be able to do this.

If you ordered a new SIM card and the address is incorrect, I strongly suggest you ring customer service to get this amended before the dispatch the SIM card, which is sent out to you via second class post.

Re: Need to ammend address

khairunbutt — Sun, 22 Jan 2023 12:46:52 GMT

Thank you so much. Will ring them now 💟

Re: Need to ammend address

Schockwave — Mon, 23 Jan 2023 12:10:35 GMT

@khairunbutt You are welcome, glad to help.