topic Re: My account isn't right in EE app and website

My account isn't right

Cheryl50 — Tue, 17 Jan 2023 20:15:47 GMT

My account isn't right I should also have my daughters account on my contract as I pay both together and I also gift her data

Re: My account isn't right

Chris_B — Tue, 17 Jan 2023 21:31:13 GMT

@Cheryl50 If you can give her data then her contact is on your account. You only have one account but you have 2 contacts on that account. Why do you say it’s not right?

Re: My account isn't right

Cheryl50 — Wed, 18 Jan 2023 06:10:52 GMT

My EE app logged me out so when I managed to log back in it only shows my account and the set up has all changed so I can't see my daughters account or her data usage Sent from my Galaxy

Re: My account isn't right

Jon_K — Wed, 18 Jan 2023 07:47:24 GMT

Hi @Cheryl50.

Are you still able to gift her data?

Does her number show under bills and payments?

Jon