topic Re: I am not showing as the account holder in EE app and website

I am not showing as the account holder

Clare_McCord — Sat, 14 Jan 2023 12:02:10 GMT

I am not showing as the account holder, how can I sort this please?

Re: I am not showing as the account holder

XRaySpeX — Sat, 14 Jan 2023 12:12:42 GMT

You need to be set up as the Bill Payer under Account Settings > Manage Numbers

Re: I am not showing as the account holder

Lizfah22 — Sun, 15 Jan 2023 02:38:14 GMT

I have the same problem—- I’m watching to see what useful replies you get.

Re: I am not showing as the account holder

Jon_K — Sun, 15 Jan 2023 10:29:35 GMT

Hi @Lizfah22.

If you're unable to make this change in your My EE Account, you'd need to speak to our Customer Care team so they can set you up as the account holder.

Jon