https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219731#M39254 <P>This is the error</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A103FF39-3236-49DB-B076-E34D91A429BE.jpeg" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/24696i9B7AA082DCD5A1EF/image-size/large?v=v2&amp;px=999" role="button" title="A103FF39-3236-49DB-B076-E34D91A429BE.jpeg" alt="A103FF39-3236-49DB-B076-E34D91A429BE.jpeg" /></span></P> Sat, 14 Jan 2023 12:27:23 GMT jrhop 2023-01-14T12:27:23Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219720#M39253 <P>Recently I was unable to access my account, so spoke to customer services who reset something. I can now log in but can’t view any add on information, any one else have this issue? Doesn’t work on website or EE app. Seems to be a few issues with EE recently. Calling 150 takes and chat on the website said response time is 3 hours!</P> Sat, 14 Jan 2023 12:22:45 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219720#M39253 jrhop 2023-01-14T12:22:45Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219731#M39254 <P>This is the error</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A103FF39-3236-49DB-B076-E34D91A429BE.jpeg" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/24696i9B7AA082DCD5A1EF/image-size/large?v=v2&amp;px=999" role="button" title="A103FF39-3236-49DB-B076-E34D91A429BE.jpeg" alt="A103FF39-3236-49DB-B076-E34D91A429BE.jpeg" /></span></P> Sat, 14 Jan 2023 12:27:23 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219731#M39254 jrhop 2023-01-14T12:27:23Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219739#M39255 <P>Another error when I go to manage numbers</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20181E1D-B565-4046-85B6-110D718F7A67.jpeg" style="width: 999px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/24698iB846B6D4FE02FEB3/image-size/large?v=v2&amp;px=999" role="button" title="20181E1D-B565-4046-85B6-110D718F7A67.jpeg" alt="20181E1D-B565-4046-85B6-110D718F7A67.jpeg" /></span></P> Sat, 14 Jan 2023 12:31:45 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219739#M39255 jrhop 2023-01-14T12:31:45Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219795#M39256 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1136745">@jrhop</a>.</P> <P>Sorry, you'd need to get back in touch with our Customer Care team about this.</P> <P>The call time should be much less than that at the moment.</P> <P>Jon</P> Sat, 14 Jan 2023 14:20:52 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-view-add-ons/m-p/1219795#M39256 Jon_K 2023-01-14T14:20:52Z