https://community.ee.co.uk/t5/EE-app-and-website/Thinks-I-m-not-the-account-holder/m-p/1213107#M38913 <P>Hi there</P><P>so I’m looking to maybe upgrade my phone. I was trying to look at my options online on my account however it will not allow me to do this as it thinks I’m not the account holder which is obviously not correct as I am the account holder?</P><P>&nbsp;</P><P>Mary Grace Payne&nbsp;</P> Sat, 24 Dec 2022 00:14:47 GMT GraceP5 2022-12-24T00:14:47Z https://community.ee.co.uk/t5/EE-app-and-website/Thinks-I-m-not-the-account-holder/m-p/1213107#M38913 <P>Hi there</P><P>so I’m looking to maybe upgrade my phone. I was trying to look at my options online on my account however it will not allow me to do this as it thinks I’m not the account holder which is obviously not correct as I am the account holder?</P><P>&nbsp;</P><P>Mary Grace Payne&nbsp;</P> Sat, 24 Dec 2022 00:14:47 GMT https://community.ee.co.uk/t5/EE-app-and-website/Thinks-I-m-not-the-account-holder/m-p/1213107#M38913 GraceP5 2022-12-24T00:14:47Z https://community.ee.co.uk/t5/EE-app-and-website/Thinks-I-m-not-the-account-holder/m-p/1213121#M38914 <P><SPAN>You need to be set up as the Bill Payer under Account Settings &gt;&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/app/my-numbers" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-65f0c98f-fa9abc41">Manage Numbers</A></P> Sat, 24 Dec 2022 03:37:41 GMT https://community.ee.co.uk/t5/EE-app-and-website/Thinks-I-m-not-the-account-holder/m-p/1213121#M38914 XRaySpeX 2022-12-24T03:37:41Z