https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211830#M38858 <P><SPAN>You need to be set up as the Bill Payer under Account Settings &gt;&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/app/my-numbers" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-65f0c98f-fa9abc41">Manage Numbers</A></P> Tue, 20 Dec 2022 12:29:55 GMT XRaySpeX 2022-12-20T12:29:55Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211824#M38857 <P>When I log in it says I am not the account holder and can’t make any changes to my account, I only have 1 account so how am I not the account holder?&nbsp;</P> Tue, 20 Dec 2022 12:04:42 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211824#M38857 Graemegee 2022-12-20T12:04:42Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211830#M38858 <P><SPAN>You need to be set up as the Bill Payer under Account Settings &gt;&nbsp;</SPAN><A href="https://myaccount.ee.co.uk/app/my-numbers" target="_blank" rel="nofollow noopener noreferrer" data-di-id="di-id-65f0c98f-fa9abc41">Manage Numbers</A></P> Tue, 20 Dec 2022 12:29:55 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211830#M38858 XRaySpeX 2022-12-20T12:29:55Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211832#M38859 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3319602">@Graemegee</a>&nbsp;</P> <P>This is becase you have set your account up wrong.&nbsp;</P> <P>Log into your online account <STRONG>Menu</STRONG> - <STRONG>Account Settings</STRONG> - <STRONG>Manage Numbers</STRONG> change your settings from user to bill payer.&nbsp;</P> <P>Thanks&nbsp;</P> Tue, 20 Dec 2022 12:32:26 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1211832#M38859 Northerner 2022-12-20T12:32:26Z