https://community.ee.co.uk/t5/EE-app-and-website/Cannot-upgrade-online/m-p/1209228#M38719 <P>Somebody at EE needs to sort out the bug on the online website whey trying to upgrade!&nbsp; It is broken and have been for months. There are loads of post complaining of the same thing - but nothing is ever done to correct it?&nbsp; It is impossible to upgrade with EE online. Why?&nbsp; What is your agenda EE? Is it to force customers to phone you?&nbsp; It is so bad I am determined to get this rectified - it is dreadful that a huge company hiding behind BT treats Customers like this.&nbsp; Please, please, please do something about it!!!!</P> Mon, 12 Dec 2022 14:08:18 GMT DCR1 2022-12-12T14:08:18Z https://community.ee.co.uk/t5/EE-app-and-website/Cannot-upgrade-online/m-p/1209228#M38719 <P>Somebody at EE needs to sort out the bug on the online website whey trying to upgrade!&nbsp; It is broken and have been for months. There are loads of post complaining of the same thing - but nothing is ever done to correct it?&nbsp; It is impossible to upgrade with EE online. Why?&nbsp; What is your agenda EE? Is it to force customers to phone you?&nbsp; It is so bad I am determined to get this rectified - it is dreadful that a huge company hiding behind BT treats Customers like this.&nbsp; Please, please, please do something about it!!!!</P> Mon, 12 Dec 2022 14:08:18 GMT https://community.ee.co.uk/t5/EE-app-and-website/Cannot-upgrade-online/m-p/1209228#M38719 DCR1 2022-12-12T14:08:18Z https://community.ee.co.uk/t5/EE-app-and-website/Cannot-upgrade-online/m-p/1209299#M38722 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3070184">@DCR1</a></P> <P>The majority of online upgrades go through without a hitch. What problem are you having? Are you given any error messages? Have you tried using a different device or browser?</P> <P>Chris</P> Mon, 12 Dec 2022 16:47:13 GMT https://community.ee.co.uk/t5/EE-app-and-website/Cannot-upgrade-online/m-p/1209299#M38722 Christopher_G 2022-12-12T16:47:13Z