topic Re: having problems!!! in EE app and website

having problems!!!

Aaronh9521 — Wed, 07 Dec 2022 15:37:30 GMT

i feel like i have joined the EE community or else i doubt id be writing this message but it is still requesting that i add a device or join th community...any ideas? thanks in advance

Re: having problems!!!

Leanne_T — Wed, 07 Dec 2022 15:55:36 GMT

Hi @Aaronh9521

Thanks for coming here.

Are you trying to purchase a device on the EE Shop?

Leanne 🙂

Re: having problems!!!

Schockwave — Wed, 07 Dec 2022 16:17:54 GMT

@Aaronh9521 , if you are not already a customer and are wanting to join EE as a customer, please log out and then you can order a device or a SIM card.

If you are wanting to get an accessory, then you have to either have a phone contract or sim only contract to do so.