topic Re: Unfortunately, we couldn't log you in, but you can still buy or upgrade in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/Unfortunately-we-couldn-t-log-you-in-but-you-can-still-buy-or/m-p/1207016#M38549 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3165490">@TomsonJonas</a>&nbsp; Are you need to call customer services and request that they reset your online account?. &nbsp;Until you report that you cannot login they don’t know you have an issue.&nbsp;</P> Tue, 06 Dec 2022 18:51:31 GMT Chris_B 2022-12-06T18:51:31Z Unfortunately, we couldn't log you in, but you can still buy or upgrade https://community.ee.co.uk/t5/EE-app-and-website/Unfortunately-we-couldn-t-log-you-in-but-you-can-still-buy-or/m-p/1207012#M38548 <P>I don't know what this is, I can't login in to the website , everytime I try it says this. Please FIX THIS.</P> Tue, 06 Dec 2022 18:40:28 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unfortunately-we-couldn-t-log-you-in-but-you-can-still-buy-or/m-p/1207012#M38548 TomsonJonas 2022-12-06T18:40:28Z Re: Unfortunately, we couldn't log you in, but you can still buy or upgrade https://community.ee.co.uk/t5/EE-app-and-website/Unfortunately-we-couldn-t-log-you-in-but-you-can-still-buy-or/m-p/1207016#M38549 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3165490">@TomsonJonas</a>&nbsp; Are you need to call customer services and request that they reset your online account?. &nbsp;Until you report that you cannot login they don’t know you have an issue.&nbsp;</P> Tue, 06 Dec 2022 18:51:31 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unfortunately-we-couldn-t-log-you-in-but-you-can-still-buy-or/m-p/1207016#M38549 Chris_B 2022-12-06T18:51:31Z