topic Re: No details in EE app and website

No details

JohnCrompton22 — Fri, 02 Dec 2022 10:16:55 GMT

Been trying to get into my account for 5 days now still can't see any details. Log in details correct but it keeps saying something went wrong try again later?

Leanne_T — Fri, 02 Dec 2022 12:38:32 GMT

Thanks for coming to the community.

Is this happening on the My EE app and My EE account online?

Leanne 🙂

JohnCrompton22 — Sun, 04 Dec 2022 13:06:43 GMT

Both on my phone and laptop spoke to chat they said its an app issue??? Its been saying

We're working on fixing this page. In the meantime, find help at ee.co.uk/help

Its been like this for over a week

Christopher_G — Sun, 04 Dec 2022 14:37:33 GMT

I think this could possibly be a problem with your My EE account, @JohnCrompton22

I'd suggest speaking to our Mobile Care team so that they can look into it for you.

Chris