https://community.ee.co.uk/t5/EE-app-and-website/cant-log-into-shop/m-p/1205051#M38465 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3275096">@stuartm84</a>.</P> <P>If this is happening on multiple browsers and devices, I'd recommend getting in touch with our Customer Care team.</P> <P>They'll be able to check your account and make sure it's set up correctly.</P> <P>Jon</P> Thu, 01 Dec 2022 15:29:07 GMT Jon_K 2022-12-01T15:29:07Z https://community.ee.co.uk/t5/EE-app-and-website/cant-log-into-shop/m-p/1204977#M38464 <P>I keep getting the message "Unfortunately, we couldn't log you in" every time I go onto the shop page.&nbsp; This is happening on different browsers and different devices.&nbsp; Is there some way around this to actually add devices to my package?</P> Thu, 01 Dec 2022 13:26:27 GMT https://community.ee.co.uk/t5/EE-app-and-website/cant-log-into-shop/m-p/1204977#M38464 stuartm84 2022-12-01T13:26:27Z https://community.ee.co.uk/t5/EE-app-and-website/cant-log-into-shop/m-p/1205051#M38465 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3275096">@stuartm84</a>.</P> <P>If this is happening on multiple browsers and devices, I'd recommend getting in touch with our Customer Care team.</P> <P>They'll be able to check your account and make sure it's set up correctly.</P> <P>Jon</P> Thu, 01 Dec 2022 15:29:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/cant-log-into-shop/m-p/1205051#M38465 Jon_K 2022-12-01T15:29:07Z