topic Re: Access to account and change payment details in EE app and website

Access to account and change payment details

MLB7 — Tue, 29 Nov 2022 11:51:26 GMT

Hi I'm wanting to access my account and change my direct debit details I'm no longer with my husband and he set it up so I'm wanting dill control of the account back thanks

Re: Access to account and change payment details

Chris_B — Tue, 29 Nov 2022 11:58:13 GMT

@MLB7 Who is the account holder ! Is it in your name or his ?

Re: Access to account and change payment details

XRaySpeX — Tue, 29 Nov 2022 17:47:44 GMT

You can change your bank details under Bills & Payments > Manage Direct Debit.

You will need to be set up as the Bill Payer under Account Settings > Manage Numbers to do that though.