topic Re: EE app in EE app and website

EE app

Ladybutterfly28 — Thu, 03 Nov 2022 14:07:13 GMT

When is app coming back into use? Last minute updating has been going on since yesterday

Leanne_T — Thu, 03 Nov 2022 16:01:42 GMT

Thanks for coming here.

The My EE app should be working for you, can you access your My EE account online?

Can you try removing the app and reinstalling, does this work for you?

Leanne.

Ladybutterfly28 — Thu, 03 Nov 2022 22:31:15 GMT

Thank you, problem solved !

Sent from my iPhone

rijoliju — Thu, 17 Nov 2022 11:53:15 GMT

Ee app never work with shop. Always showing message our engineers working on it. Almost 4 months same after they upgraded to new application

Leanne_T — Thu, 17 Nov 2022 12:54:24 GMT

Thanks for coming here.

Are you logged into your My EE account when accessing the shop?

Have you tried another browser?

Leanne.

rijoliju — Thu, 17 Nov 2022 13:17:08 GMT

Both not working if I go to ee shop

Leanne_T — Thu, 17 Nov 2022 13:51:40 GMT

Please call us on 150, and the team will help you get this looked into 🙂

Leanne.