https://community.ee.co.uk/t5/EE-app-and-website/I-have-having-trouble-with-the-card-digits-for-online-top-up/m-p/1197043#M37881 <P>I am trying to top up my phone and someone elses but the box where you key in your long card number is asking for 13-19 digits, I key in my 16 digits and the error pops up in red to say key in 13-19 digits. This is a bug please can it be solved so that I can top up online.</P> Sat, 12 Nov 2022 07:40:30 GMT Laws2002 2022-11-12T07:40:30Z https://community.ee.co.uk/t5/EE-app-and-website/I-have-having-trouble-with-the-card-digits-for-online-top-up/m-p/1197043#M37881 <P>I am trying to top up my phone and someone elses but the box where you key in your long card number is asking for 13-19 digits, I key in my 16 digits and the error pops up in red to say key in 13-19 digits. This is a bug please can it be solved so that I can top up online.</P> Sat, 12 Nov 2022 07:40:30 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-have-having-trouble-with-the-card-digits-for-online-top-up/m-p/1197043#M37881 Laws2002 2022-11-12T07:40:30Z https://community.ee.co.uk/t5/EE-app-and-website/I-have-having-trouble-with-the-card-digits-for-online-top-up/m-p/1197117#M37896 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3230479">@Laws2002</a>.</P> <P>Are you putting spaces in the card number?</P> <P>Can you try another browser?</P> <P>Jon</P> Sat, 12 Nov 2022 11:05:34 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-have-having-trouble-with-the-card-digits-for-online-top-up/m-p/1197117#M37896 Jon_K 2022-11-12T11:05:34Z