topic Re: My EE app - battery usage in EE app and website

My EE app - battery usage

drbrtsn55 — Tue, 08 Nov 2022 13:53:45 GMT

Anyone else finding that it uses a huge amount of battery - about 15% of my total usage over the last 24 hours on my Pixel 7 Pro? And that's all background, didn't open the app once.

Re: My EE app - battery usage

Chris_B — Tue, 08 Nov 2022 14:07:27 GMT

@drbrtsn55 Turn off background usage for the app. You don’t have to use a device to use data if apps are running in the background. This will also consume battery power.

Re: My EE app - battery usage

drbrtsn55 — Tue, 08 Nov 2022 14:10:49 GMT

Thanks - yes, I've changed the settings to restricted background use. Not sure why it is still running at all, when unopened or "killed" from the app manager.

Re: My EE app - battery usage

Northerner — Tue, 08 Nov 2022 18:33:51 GMT

Hi @drbrtsn55

Go into the app settings and disable all the device permissions and then all the data and marketing, which are active ( you might need to do this twice) unfortunately the Firebase and Adobe analytics spyware cannot be deactivated and are always active, which is annoying.

Thanks

Re: My EE app - battery usage

drbrtsn55 — Tue, 08 Nov 2022 18:56:34 GMT

Thank you, that's useful. Let's see if that improves things.