topic My EE app undergoing more maintenance? in EE app and website

My EE app undergoing more maintenance?

toveytee17 — Sun, 30 Oct 2022 23:44:29 GMT

I used this a few days ago and thought it was a great update. Now it is saying that it is undergoing last minute maintenance, what happened with the release did it not undergo full UAT?

Re: My EE app undergoing more maintenance?

Leanne_T — Mon, 31 Oct 2022 08:39:32 GMT

Hi @toveytee17

Thanks for coming here.

We’re always looking to improve your experience in My EE, bringing in new features and improving the service you receive. That’s why, from time to time we must carry out work that means you may not be able to use these services for a little while.
We’re sorry about the inconvenience caused.

Leanne.

Re: My EE app undergoing more maintenance?

toveytee17 — Wed, 02 Nov 2022 22:30:13 GMT

Please don't take this as a criticism, but wouldn't it be nice to prewarn users by means of a push notification? That way you could preempt dissatisfaction.

Re: My EE app undergoing more maintenance?

Leanne_T — Thu, 03 Nov 2022 09:50:30 GMT

Thanks very much for the feedback @toveytee17

Leanne.