https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187386#M36952 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3169808">@CMNeuch</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>If you are the account holder, I would suggest ringing customer service to sort this out, if you cannot do this via the website, or if it is showing someone else the account holder, you may be able to get them to change it.</P> Wed, 19 Oct 2022 15:25:32 GMT Schockwave 2022-10-19T15:25:32Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187363#M36951 <P>Hi my account is saying i am not the account holder making it impossible for me to shop</P> Wed, 19 Oct 2022 14:23:29 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187363#M36951 CMNeuch 2022-10-19T14:23:29Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187386#M36952 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3169808">@CMNeuch</a>&nbsp;,</P> <P>Welcome to the community,</P> <P>If you are the account holder, I would suggest ringing customer service to sort this out, if you cannot do this via the website, or if it is showing someone else the account holder, you may be able to get them to change it.</P> Wed, 19 Oct 2022 15:25:32 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187386#M36952 Schockwave 2022-10-19T15:25:32Z https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187464#M36953 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3169808">@CMNeuch</a></P> <P>Are you able to change your account to the 'bill payer' in the <A href="https://myaccount.ee.co.uk/app/my-numbers" target="_blank">manage numbers section of your My EE account</A>?</P> <P>Chris</P> Wed, 19 Oct 2022 16:48:41 GMT https://community.ee.co.uk/t5/EE-app-and-website/Account-holder/m-p/1187464#M36953 Christopher_G 2022-10-19T16:48:41Z