topic Re: Useless site in EE app and website

Useless site

Ton3 — Wed, 12 Oct 2022 20:05:10 GMT

Re: Useless site

Northerner — Wed, 12 Oct 2022 20:10:40 GMT

Hi @Ton3

What is the issue?

Thanks

Re: Useless site

Ton3 — Thu, 13 Oct 2022 12:56:35 GMT

I cannot sign in on the website as it keeps asking for me to register
another device which I don't have and will not let me go any further.
Thanks for responding
Tony

Re: Useless site

James_B — Thu, 13 Oct 2022 13:45:52 GMT

Hi @Ton3,

Have you already added your phone/device to your My EE account?

James

Re: Useless site

Ton3 — Thu, 13 Oct 2022 14:20:35 GMT

Yes. The site says already registered then asks for another device. Very
poor performance from a mobile communication company. Thanks for your
advice though.

Re: Useless site

James_B — Thu, 13 Oct 2022 14:48:08 GMT

Hi @Ton3,

Do you see the same issue if you login via the My EE app?

James