topic Re: Unable to gift data in EE app and website

Unable to gift data

Weh — Thu, 06 Oct 2022 10:43:40 GMT

Hello,

I'm trying to gift data but no joy, both on the app and website.

I've tried deleting the cache and data on the app but this made no difference.

Is there an issue with EE?

Thanks

Christopher_G — Thu, 06 Oct 2022 13:22:03 GMT

Welcome to the community.

Have you been able to gift data previously? What happens when you try to gift it now?

Chris

Bedfordland1 — Thu, 06 Oct 2022 15:30:06 GMT

Hi Chris

i’ve experienced the same issues the last two days but have previously been able to gift data

same question as above, is there an issue with the app?

Jon_K — Thu, 06 Oct 2022 16:46:39 GMT

Are you able to gift on the website?

Is your app up to date?

Jon

Weh — Thu, 06 Oct 2022 18:32:52 GMT

Hi, I had a chat with an advisor that sorted my issue.

Thanks for responding though

Leanne_T — Fri, 07 Oct 2022 07:40:03 GMT

Thanks for coming back and letting us know @Weh

Leanne 🙂