topic Re: As soon as I log in it tells my I have successfully logged out ??? in EE app and website https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1180828#M36534 <P>I have just had this problem with Microsoft Edge, I cleared Cookies and cache and then closed and re-loaded MS Edge, I still had the problem.&nbsp; It does work on Firefox; however, Edge is my browser for Business.</P><P>Please raise a ticket for this, it seems a fairly fundamental test case has either been missed or the test case has not been fully carried out.</P> Mon, 03 Oct 2022 17:55:10 GMT DadTheTooth 2022-10-03T17:55:10Z As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1158625#M33905 Wed, 10 Aug 2022 23:36:54 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1158625#M33905 Franno 2022-08-10T23:36:54Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1158687#M33907 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2991023">@Franno</a></P> <P>Thanks for posting.&nbsp;</P> <P>Is this your My EE account online or your My EE app?</P> <P>Speak soon <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>Leanne.</P> Thu, 11 Aug 2022 07:13:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1158687#M33907 Leanne_T 2022-08-11T07:13:38Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159880#M34030 <P>I have this problem also - on the pc when logging into ee to look at my mobile broadband account</P><P>&nbsp;</P> Mon, 15 Aug 2022 12:53:59 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159880#M34030 earthsongwoman1 2022-08-15T12:53:59Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159920#M34032 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1988657">@earthsongwoman1</a>,</P> <P>Please can you try a different web browser and let me know if you see the same issue?</P> <P>Thanks</P> <P>James</P> Mon, 15 Aug 2022 15:03:07 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159920#M34032 James_B 2022-08-15T15:03:07Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159954#M34035 <P>Yes it does work on firefox - useful to see the accounts now - But Chrome is my preferred browser and it doesn't work on Chrome - could you raise a bug fix please? Thank you</P> Mon, 15 Aug 2022 16:37:38 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159954#M34035 earthsongwoman1 2022-08-15T16:37:38Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159963#M34036 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1988657">@earthsongwoman1</a>,</P> <P>Can you try clearing your cookies and cache in Chrome and let me know if it resolves the issue?</P> <P>Thanks</P> <P>James</P> Mon, 15 Aug 2022 16:53:58 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1159963#M34036 James_B 2022-08-15T16:53:58Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1180828#M36534 <P>I have just had this problem with Microsoft Edge, I cleared Cookies and cache and then closed and re-loaded MS Edge, I still had the problem.&nbsp; It does work on Firefox; however, Edge is my browser for Business.</P><P>Please raise a ticket for this, it seems a fairly fundamental test case has either been missed or the test case has not been fully carried out.</P> Mon, 03 Oct 2022 17:55:10 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1180828#M36534 DadTheTooth 2022-10-03T17:55:10Z Re: As soon as I log in it tells my I have successfully logged out ??? https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1180987#M36545 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1332777">@DadTheTooth</a></P> <P>If you give us a call on 150, the team can raise a ticket for you if this is required.&nbsp;</P> <P>Leanne.</P> Tue, 04 Oct 2022 07:04:34 GMT https://community.ee.co.uk/t5/EE-app-and-website/As-soon-as-I-log-in-it-tells-my-I-have-successfully-logged-out/m-p/1180987#M36545 Leanne_T 2022-10-04T07:04:34Z