https://community.ee.co.uk/t5/EE-app-and-website/App-and-website-down/m-p/1178628#M36397 <UL><LI>Hi, I don't suppose anyone has ever had this issue before where you log into all to try and see balance and data allowance but it shows you this message on the app then also doesn't let you see anything on the website either? Very worried and stressed&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-09-28-02-06-53-644.jpg" style="width: 720px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23339i7B260CDF3EB5C241/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-09-28-02-06-53-644.jpg" alt="Screenshot_2022-09-28-02-06-53-644.jpg" /></span><P> </P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-09-28-01-46-56-427.jpg" style="width: 720px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23340iE66AD5CB83D6CA82/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-09-28-01-46-56-427.jpg" alt="Screenshot_2022-09-28-01-46-56-427.jpg" /></span><P> </P></LI></UL> Wed, 28 Sep 2022 01:13:26 GMT Soph3768 2022-09-28T01:13:26Z https://community.ee.co.uk/t5/EE-app-and-website/App-and-website-down/m-p/1178628#M36397 <UL><LI>Hi, I don't suppose anyone has ever had this issue before where you log into all to try and see balance and data allowance but it shows you this message on the app then also doesn't let you see anything on the website either? Very worried and stressed&nbsp;<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-09-28-02-06-53-644.jpg" style="width: 720px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23339i7B260CDF3EB5C241/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-09-28-02-06-53-644.jpg" alt="Screenshot_2022-09-28-02-06-53-644.jpg" /></span><P> </P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2022-09-28-01-46-56-427.jpg" style="width: 720px;"><img src="https://community.ee.co.uk/t5/image/serverpage/image-id/23340iE66AD5CB83D6CA82/image-size/medium?v=v2&amp;px=400" role="button" title="Screenshot_2022-09-28-01-46-56-427.jpg" alt="Screenshot_2022-09-28-01-46-56-427.jpg" /></span><P> </P></LI></UL> Wed, 28 Sep 2022 01:13:26 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-and-website-down/m-p/1178628#M36397 Soph3768 2022-09-28T01:13:26Z https://community.ee.co.uk/t5/EE-app-and-website/App-and-website-down/m-p/1178641#M36399 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3117490">@Soph3768</a>&nbsp; When EE do account maintenance you can not access your account. &nbsp;It’s normal but if that message is still there now you need to call customer services and request that they reset your online account. &nbsp; ( this isn’t anything to worry about)&nbsp;</P> Wed, 28 Sep 2022 06:28:04 GMT https://community.ee.co.uk/t5/EE-app-and-website/App-and-website-down/m-p/1178641#M36399 Chris_B 2022-09-28T06:28:04Z