https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-upgrade/m-p/1176870#M36289 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3106706">@Deanc2</a>&nbsp;</P> <P>What message do you receive when you try to upgrade?&nbsp;</P> <P>If you text UP to 150 does it say you're eligible for an upgrade?</P> <P>You might need to call EE CS on 150 if you cannot upgrade online.</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Fri, 23 Sep 2022 18:28:05 GMT Northerner 2022-09-23T18:28:05Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-upgrade/m-p/1176858#M36287 <P>My contract ran out early this week yet I cannot upgrade on line. Chat has been useless, app is useless. I could ring up, but these days it’s easier to sort out a new contract on line, which doesn’t seem to be the case. Pretty poor since I’ve been a customer since 2006. Anyone else had an issue trying to upgrade once your contract has ran out? I’ve sent emails but no response&nbsp;</P> Fri, 23 Sep 2022 18:09:00 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-upgrade/m-p/1176858#M36287 Deanc2 2022-09-23T18:09:00Z https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-upgrade/m-p/1176870#M36289 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3106706">@Deanc2</a>&nbsp;</P> <P>What message do you receive when you try to upgrade?&nbsp;</P> <P>If you text UP to 150 does it say you're eligible for an upgrade?</P> <P>You might need to call EE CS on 150 if you cannot upgrade online.</P> <P>Thanks&nbsp;</P> <P>&nbsp;</P> Fri, 23 Sep 2022 18:28:05 GMT https://community.ee.co.uk/t5/EE-app-and-website/Unable-to-upgrade/m-p/1176870#M36289 Northerner 2022-09-23T18:28:05Z