topic Re: Cant log in on app in EE app and website

Cant log in on app

Cinchy80 — Wed, 21 Sep 2022 12:43:53 GMT

Hi i am unable to log into the app Why? Helpppp

Re: Cant log in on app

Leanne_T — Wed, 21 Sep 2022 14:32:08 GMT

Hi @Cinchy80

Thanks for posting.

What happens when you try and log in?

Does the same happen when you log into the My EE app and your My EE account online?

Leanne.

Re: Cant log in on app

LeonAR — Mon, 26 Sep 2022 17:53:30 GMT

I have this same issue, on the app and online

Re: Cant log in on app

James_B — Tue, 27 Sep 2022 07:01:09 GMT

Hi @LeonAR,

Welcome to the EE Community. 🙂

What happens when you try to login?

James

Re: Cant log in on app

LeonAR — Tue, 27 Sep 2022 08:24:49 GMT

It lets me log in the app but then displays this message

[cid:7aec24fe-4c65-4ae1-919d-52a8377f5f6c@EURP195.PROD.OUTLOOK.COM]

Then when trying to log in online it displays this message
[cid:3f37c941-118e-4098-9afa-250f56bdf274@EURP195.PROD.OUTLOOK.COM]

Sent from my iPhone