topic Re: EE live chat in EE app and website

EE live chat

tBs-battousai — Sun, 27 Feb 2022 07:49:07 GMT

How do I live chat with EE?

I don't want to wait an age calling a call center....

Re: EE live chat

XRaySpeX — Sun, 27 Feb 2022 08:03:12 GMT

@tBs-battousai : If you are on contract just click "Contact Us" above and follow through for what you want during business hours.

Re: EE live chat

Kennethlawrence — Sun, 14 Aug 2022 21:49:25 GMT

Hi I’ve paid my phone bill on number xxxxxxxxxxxx an my phone won’t come on could u get my phone back on please

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Re: EE live chat

Charlottemetcal — Fri, 16 Sep 2022 13:47:27 GMT

hi I made a order earlier and just wanted to cancel it please

Re: EE live chat

James_B — Fri, 16 Sep 2022 14:02:28 GMT

Hi @Charlottemetcal,

Welcome to the EE Community.

Please get in touch with Customer Care to cancel your order.

Thanks

James

Re: EE live chat

GEORGINA221 — Wed, 12 Oct 2022 19:13:47 GMT

Can I please talk to someone

Re: EE live chat

XRaySpeX — Wed, 12 Oct 2022 20:43:17 GMT

Yes, @GEORGINA221 , if on contract you may use Live Chat as above.

Re: EE live chat

Tame — Tue, 20 Dec 2022 08:34:13 GMT

I want to upgrade my phone

Re: EE live chat

Leanne_T — Tue, 20 Dec 2022 09:17:34 GMT

Hi @Tame

Thanks for coming here.

You can view ways to contact us on the get in touch page. You can also view upgrade options in your My EE account.

Thanks.

Leanne

Re: EE live chat

kerys01 — Thu, 29 Dec 2022 09:37:57 GMT

How do I contact someone about my broadband when my phone number is linked to another account could someone call me please?

Re: EE live chat

XRaySpeX — Thu, 29 Dec 2022 09:54:58 GMT

@kerys01 : Try calling CS on the Freephone no. (Opt 3) in my sig.

Re: EE live chat

Tricia-1970 — Mon, 09 Jan 2023 11:07:12 GMT

Have a question for yous

Re: EE live chat

XRaySpeX — Mon, 09 Jan 2023 11:15:35 GMT

@Tricia-1970 : Which is what?

Re: EE live chat

Bianca100494 — Mon, 20 Feb 2023 09:15:39 GMT

Morning

Re: EE live chat

James_B — Mon, 20 Feb 2023 09:28:49 GMT

Hi @Bianca100494,

Welcome to the EE Community. 🙂

How can we help today?

James

Re: EE live chat

Rob22412 — Thu, 13 Apr 2023 06:34:29 GMT

I want to chat to someone

Re: EE live chat

Jon_K — Thu, 13 Apr 2023 07:23:03 GMT

Hi @Rob22412

You can find the links to live chat on our Contact Us Page.

Jon

Re: EE live chat

MikMich — Fri, 14 Apr 2023 07:29:38 GMT

how can he contact you without calling and waiting for hours !! i have a problem with your website it sucks . it doesn't work i can't log in . because forever fix the website! i've been with you for 7years, this problem is always terrible! You can't even talk to you on the chat. That's how you treat your customers! In the branch in my area, EE also can't see anything and they can't help.How can you treat your customers like this!!!

Re: EE live chat

KANMEY23 — Fri, 04 Aug 2023 13:49:53 GMT

My 4G mobile date got problems

Re: EE live chat

Leanne_T — Fri, 04 Aug 2023 14:01:44 GMT

Hi @KANMEY23

What problems are you having with data?

Leanne.