topic Re: New EE app is awful! in EE app and website

New EE app is awful!

tb73 — Sat, 27 Aug 2022 15:14:08 GMT

Don’t know about others but the new EE app on iPhone is almost unusable. When it loads it just freezes for up to 30 seconds and trying to navigate around, it frequently won’t scroll.

The new app also does less than the previous one, so why change it?? And why don’t you test it before releasing it?

Re: New EE app is awful!

Chris_B — Sat, 27 Aug 2022 15:53:24 GMT

@tb73 It was tested and it does the same as the previous version. It’s just a different layout.

Re: New EE app is awful!

XRaySpeX — Sat, 27 Aug 2022 16:00:44 GMT

There's every evidence that it has never been tested properly 😉 !

Re: New EE app is awful!

Afghan_ — Fri, 02 Sep 2022 17:35:57 GMT

I agree it’s horrible! I can’t even see my bills.

Re: New EE app is awful!

Leanne_T — Fri, 02 Sep 2022 17:40:48 GMT

Hi @Afghan_

What happens when you try and view your bills?

Can you view the bill in your My EE account online?

Leanne.

Re: New EE app is awful!

Ruby-Rose — Wed, 14 Sep 2022 13:40:38 GMT

Couldn’t agree more, I can’t do the normal things that the old app did perfectly well, why change something that worked to an app that’s totally useless