https://community.ee.co.uk/t5/EE-app-and-website/I-want-to-return-de-previous/m-p/1169484#M35586 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3064159">@Pablojavier1000</a>&nbsp;,</P><P>Welcome to the community,</P><P>We need more information before we can help you. You want to return to previous what?</P><P>If you are on contract and still within your minimum term, this would mean, you will have to pay the rest of your contract minus 20% of the remaining months payment, you cannot just change to what you had previously unless it is a higher amount, then you will have to speak to customer service or do it as an upgrade, but may still have to speak to customer service.</P><P>This is not customer service here, there is no account access, this is a public forum.</P> Fri, 09 Sep 2022 10:53:46 GMT Schockwave 2022-09-09T10:53:46Z https://community.ee.co.uk/t5/EE-app-and-website/I-want-to-return-de-previous/m-p/1169465#M35578 Fri, 09 Sep 2022 10:18:48 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-want-to-return-de-previous/m-p/1169465#M35578 Pablojavier1000 2022-09-09T10:18:48Z https://community.ee.co.uk/t5/EE-app-and-website/I-want-to-return-de-previous/m-p/1169484#M35586 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3064159">@Pablojavier1000</a>&nbsp;,</P><P>Welcome to the community,</P><P>We need more information before we can help you. You want to return to previous what?</P><P>If you are on contract and still within your minimum term, this would mean, you will have to pay the rest of your contract minus 20% of the remaining months payment, you cannot just change to what you had previously unless it is a higher amount, then you will have to speak to customer service or do it as an upgrade, but may still have to speak to customer service.</P><P>This is not customer service here, there is no account access, this is a public forum.</P> Fri, 09 Sep 2022 10:53:46 GMT https://community.ee.co.uk/t5/EE-app-and-website/I-want-to-return-de-previous/m-p/1169484#M35586 Schockwave 2022-09-09T10:53:46Z