topic Re: Gift data in EE app and website

Gift data

Ray1311 — Thu, 08 Sep 2022 08:12:23 GMT

I can't gift data for the last few days. Telling me I can't access any of my 4 contracts and to come back later.

Christopher_G — Thu, 08 Sep 2022 10:09:44 GMT

Welcome to the community.

Is this through the My EE app, the My EE desktop site or both?

Chris

Ray1311 — Thu, 08 Sep 2022 10:22:08 GMT

For some reason I can't login through the app. I have to go through the webRaySent from my Galaxy

Christopher_G — Thu, 08 Sep 2022 10:27:58 GMT

Could you try deleting the app and redownloading it please, @Ray1311? There was an update recently so it may work after that.

Chris

Ray1311 — Thu, 08 Sep 2022 12:39:08 GMT

Will try thanksSent from my Galaxy