topic Re: Data gifting in EE app and website

Data gifting

Peefee — Tue, 06 Sep 2022 13:28:11 GMT

Why can’t I data gift to my son via Mayer app ? , I used to be able to

Re: Data gifting

Schockwave — Tue, 06 Sep 2022 13:41:13 GMT

Welcome to the community,

I take it you mean My EE App. Are you both on the same account and are you the account holder? Could you check that it still says you are the account holder, just to make sure.

How much data have you gifted during your billing month?

Re: Data gifting

Peefee — Tue, 06 Sep 2022 14:51:43 GMT

Problem sorted ,I updated app and hey presto.thanks

Re: Data gifting

Schockwave — Tue, 06 Sep 2022 15:02:41 GMT

@Peefee , thank you for coming back and letting me know, glad updating the app sorted your problem.

Re: Data gifting

shug59 — Fri, 21 Oct 2022 14:06:14 GMT

is it possible to gift data to someone not on your account but is a EE customer ?

Re: Data gifting

Schockwave — Fri, 21 Oct 2022 15:04:22 GMT

@shug59 , no, not possible, they have to be on the same account.