topic Re: Gifting data in EE app and website

Gifting data

yakelin16 — Fri, 02 Sep 2022 00:38:12 GMT

Evertime I seem to want to gift data you are down and working on improving network

So annoying when watching a film and can't send gift

Re: Gifting data

Chris_B — Fri, 02 Sep 2022 06:15:08 GMT

@yakelin16 All maintenance will be done when there be less disruption to customers of EE. So at 1am when you posted this is the perfect time.

Re: Gifting data

yakelin16 — Sat, 03 Sep 2022 23:30:35 GMT

After over half an hour trying to get through twice a d an hour on the phone my problem has still not been solved and no time line given,since app updated I can no longer gift data via the app until sorted I have to phone to gift data which usually means half hour on hold as they are busy

Re: Gifting data

Christopher_G — Sun, 04 Sep 2022 08:08:49 GMT

Hi @yakelin16

Welcome to the community.

Have you tried through the My EE desktop site?

Chris