topic Re: Account Holder in EE app and website

Account Holder

Hill14 — Thu, 01 Sep 2022 14:39:28 GMT

It states I am not the account holder when I am? How do I change this?

Re: Account Holder

XRaySpeX — Thu, 01 Sep 2022 14:42:03 GMT

@Hill14 : In your online MyEE you will need to be set up as the A/C Holder under Account Settings > Manage Numbers

Re: Account Holder

Hill14 — Thu, 01 Sep 2022 15:30:43 GMT

No I can’t amend anything but it’s in my name and my bank account?

Re: Account Holder

Leanne_T — Thu, 01 Sep 2022 15:35:06 GMT

Hi @Hill14

What happens when you follow the advice from @XRaySpeX?

Leanne.

Re: Account Holder

Dennysales — Sun, 25 Sep 2022 05:00:19 GMT

It then asks me to call 150!

It's my phone, my account. It always has been

Dumb

Re: Account Holder

Adnantarar385 — Wed, 07 Dec 2022 21:48:41 GMT

I am main account holder but showing that I am not

Re: Account Holder

Leanne_T — Thu, 08 Dec 2022 07:51:16 GMT

Hi @Adnantarar385

Thanks for coming here.

If you are the account holder, please log into your My EE account online and go to Account settings > Manage numbers > Change to account holder, does this work for you?

Leanne.