topic Re: I can’t gift data after app upgrade!!! in EE app and website

I can’t gift data after app upgrade!!!

miketan — Wed, 24 Aug 2022 03:36:51 GMT

Help!!

Christopher_G — Wed, 24 Aug 2022 07:55:50 GMT

Welcome to the community.

You should be able to find it under 'view full usage' then 'Data Gifting'.

Chris

miketan — Wed, 24 Aug 2022 08:13:17 GMT

I can’t see anything after clicking “gift your data” under tab Data Gifting”.

Would you please help? Thanks

miketan — Wed, 24 Aug 2022 08:16:29 GMT

would you please help?
it’s urgent

thanks

Leanne_T — Wed, 24 Aug 2022 08:17:20 GMT

Thanks for the image.

Can you gift data through your My EE account online?

Leanne.

AK9991 — Wed, 24 Aug 2022 08:46:44 GMT

No I can’t gift data on the app or online

Leanne_T — Wed, 24 Aug 2022 08:48:32 GMT

What happens when you try and gift data?

Leanne.

AK9991 — Wed, 24 Aug 2022 08:52:03 GMT

The gift doesn’t go through

Leanne_T — Wed, 24 Aug 2022 08:53:39 GMT

Please give us a call on 150 and the team will get this looked into for you.

Leanne 🙂