https://community.ee.co.uk/t5/EE-app-and-website/Help/m-p/1162001#M34298 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3015927">@JodieeL</a>&nbsp;:&nbsp;</P> <OL> <LI>You ask CS to change your pwd.</LI> <LI>You need to get the a/c holder to change the email addy.</LI> </OL> Mon, 22 Aug 2022 00:43:17 GMT XRaySpeX 2022-08-22T00:43:17Z https://community.ee.co.uk/t5/EE-app-and-website/Help/m-p/1161991#M34297 <P>When you call EE and they ask you for certain characters of your password how do you change this?&nbsp;<BR />Also I have changed my email address how do I make this to the main account as it’s saying I don’t have authority to change my settings due to it being my old email?</P> Sun, 21 Aug 2022 21:34:33 GMT https://community.ee.co.uk/t5/EE-app-and-website/Help/m-p/1161991#M34297 JodieeL 2022-08-21T21:34:33Z https://community.ee.co.uk/t5/EE-app-and-website/Help/m-p/1162001#M34298 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3015927">@JodieeL</a>&nbsp;:&nbsp;</P> <OL> <LI>You ask CS to change your pwd.</LI> <LI>You need to get the a/c holder to change the email addy.</LI> </OL> Mon, 22 Aug 2022 00:43:17 GMT https://community.ee.co.uk/t5/EE-app-and-website/Help/m-p/1162001#M34298 XRaySpeX 2022-08-22T00:43:17Z