https://community.ee.co.uk/t5/EE-app-and-website/Logging-in/m-p/1159736#M34018 <P>I cant log on the the new EE app, the screen goes black or says my account status stops me from viewing, then I try to log on the website and it says sorry you can't access. My account status is up and running and I'm up to date on bills. Anyone else have this problem?</P> Mon, 15 Aug 2022 06:35:11 GMT Emma837 2022-08-15T06:35:11Z https://community.ee.co.uk/t5/EE-app-and-website/Logging-in/m-p/1159736#M34018 <P>I cant log on the the new EE app, the screen goes black or says my account status stops me from viewing, then I try to log on the website and it says sorry you can't access. My account status is up and running and I'm up to date on bills. Anyone else have this problem?</P> Mon, 15 Aug 2022 06:35:11 GMT https://community.ee.co.uk/t5/EE-app-and-website/Logging-in/m-p/1159736#M34018 Emma837 2022-08-15T06:35:11Z https://community.ee.co.uk/t5/EE-app-and-website/Logging-in/m-p/1159774#M34025 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2998242">@Emma837</a></P> <P>Welcome to the community.</P> <P>I would recommend speaking to our <A href="https://ee.co.uk/contact-ee" target="_blank">Mobile Care team</A> so that they can look into this for you.</P> <P>Chris</P> Mon, 15 Aug 2022 08:25:37 GMT https://community.ee.co.uk/t5/EE-app-and-website/Logging-in/m-p/1159774#M34025 Christopher_G 2022-08-15T08:25:37Z